Privacy Policy

At Fisco Pro Pvt Ltd, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and related services (the "Services"). Please read this Privacy Policy carefully to understand how your personal information is handled.

By using the App, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the App.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

When you register or use our Services, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Profile picture
  • Address

b. Financial Information

In order to provide financial planning tools and services, we may collect certain financial data from you, including but not limited to:

  • Financial goals
  • Investment details
  • Income and expense information
  • Assets and liabilities

c. Usage Data

We may collect information about your interaction with the App, such as:

  • Device information (e.g., mobile device type, operating system, browser type)
  • IP address
  • Pages viewed
  • App usage patterns

d. Cookies and Tracking Technologies

We may use cookies or similar tracking technologies to enhance your experience on the App. Cookies are small data files stored on your device. You can manage your cookie preferences through your device settings.

2. How We Use Your Information

We may use the information collected for various purposes, including but not limited to:

  • Providing and maintaining the Services.
  • Managing your account and delivering personalized services.
  • Facilitating appointments, calendar scheduling, and financial planning tools.
  • Responding to your inquiries or providing customer support.
  • Sending you important notifications and updates related to the Services.
  • Processing payments and managing billing information.
  • Analyzing app usage to improve functionality, user experience, and services.
  • Preventing fraud and enhancing security.

3. How We Share Your Information

We may share your information under the following circumstances:

a. With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

b. Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support. These service providers are bound by confidentiality agreements and are not permitted to use your information for any purpose other than delivering services to us.

c. Legal Compliance

We may disclose your information if required to do so by law or in response to valid legal requests (such as a court order or government regulation).

d. Business Transfers

If Fisco Pro Pvt Ltd is involved in a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you of any changes in ownership or the use of your personal information.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. When your information is no longer required, we will securely delete or anonymize it.

5. Your Privacy Rights

a. Access and Correction

You have the right to access and correct the personal information we hold about you. If your personal information changes, you can update it by logging into your account or contacting us directly.

b. Data Deletion

You may request the deletion of your personal information by contacting us. However, certain information may be retained for legal, security, or business purposes.

c. Opt-Out

You can opt-out of receiving marketing communications by following the unsubscribe instructions in any marketing email we send or by contacting us.

6. Data Security

We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure server configurations. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Children's Privacy

Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete that information.

8. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised Privacy Policy on the App. Your continued use of the App after any such changes constitutes your acceptance of the new Privacy Policy.